Fees/ payment plans
We are an honest bunch with transparent fees.
Written treatment estimates are always provided so there no nasty surprises. We offer flexible membership plans from comprehensive plans to essential care plans. Our aim is to provide brilliant value for top notch healthcare.
- Ground floor surgery
- Easy parking right outside our door
- Please talk to our receptionists if you have any specific needs
- We can provide any of our written information in large font on request
We welcome feedback from our patients. If you like to make some suggestions, leave a testimonial or word of thanks, you may email us through our contact page or fill in our 'Big Ideas' book at reception, our comment slips in the waiting rooms or ask reception for our survey or testimonial form.
In this practice we take complaints very seriously indeed and try to ensure that all our patients are pleased with their experience of our service. When patients complain, we wish to ensure they are dealt with courteously and promptly so that the matter is resolved as quickly as possible. In the first instance please do speak to a member of our team so we can the opportunity to put things right for you. To read our full complaints policy please click here
As dental professionals our team is regulated by the General Dental Council. In Line with the General Dental Council guidelines we follow nine ethical principles. They are:
Put patients’ interests first
Communicate effectively with patients
Obtain valid consent
Maintain and protect patients’ information
Have a clear and effective complaints procedure
Work with colleagues in a way that is in patients’ best interests
Maintain, develop and work within our professional knowledge and skills
Raise concerns if patients are at risk
Make sure our personal behaviour maintains confidence in us and the dental profession
Eynsham Dental Care meets all the CQC requirements for:
- Treating people with respect and involving them in their care
- Providing care, treatment and support that meets people's needs
- Caring for people safely and protecting them from harm
- Quality and suitability of management
What Information do we hold and how can you access it?
Our team follow a confidentially policy and data protection protocol to ensure your personal information is handled lawfully and fairly in line with the Data Protection Act 1998. Please see our practice portfolio or ask reception for a copy of our Data Protection Code of Practice.
Our Practice Publication Scheme outlines what information we have available to patients and how to access it in compliance with the Freedom of Information Act 2000. Please ask reception or see our practice portfolio, available in our waiting areas, for a copy of the scheme.
Eynsham Dental Care is the trading name for Oxdent Ltd. We are a small family run business. All decision making and management is the under the care of our practice owners, and principal dentists: Cathy McClelland and Robert Hughes.