A return to face to face care

Firstly we would like to thank you all for your understanding and patience during the time of temporary closure. WE Have worked hard to ensure a prompt return for our patients in the safest possible environment.  We significantly value your help with any new or adjusted ways of working at the practice. 

How Will My Appointment Differ? 

We have created a leaflet to explain what to do when you attend the surgery.

It is important to read this before attending.

Changes to Our Practice.

To ensure the safety for our staff and patients we have implemented a number of procedures, some temporary, some that may remain. To learn more please read our Re-opening Patient Pack.

Please note  we have a strict 'by appointment only' policy in place for the time being.  Please only come to the surgery if you have a pre-arranged appointment.  At all other times please contact us by telephone on 01865 880047 or email

Getting our Patients seen Without Delay

We have been working hard to prepare to enable us to see all our patients promptly. We have extended our dentists' and hygienist's opening hours to help you get an appointment with us with minimal delay or waiting list and have already contacted patients who had problems during lockdown with outstanding immediate needs and urgent problems.

We are now seeing:

o Patients with treatment, examinations and hygienist appointments that were postponed due to lockdown.
o Patients who require routine examinations and hygienist appointments.
o New patients

To allow us to prioritise our care and ensure social distancing we are currently:

o Suspending our online booking facility

o Unable to offer routine NHS examinations for under 18s. High risk children will be contacted.

We are sorry if our telephones are busy initially and appreciate your patience.  As always please email or leave a message and we will get back to you as quickly as we can.

Things will work and look a bit differently but its still us behind the masks! We have prepared a comprehensive patient information pack and leaflet for you. These will be emailed to you when you book an appointment or by request. We have made them available to view through the links above.

For further information including how we achieved such prompt resumption of care, nervous & vulnerable patients and looking after our Denplan patients, please see our question and answers section in our news item.

We look forward to seeing you very soon. On behalf of all our team, thank you for your support.  

                                                                                                               Cathy McClelland and Robert Hughes